Privacy Policy
Welcome to Transcend Dentistry. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
Terms of Use
By accessing this website, you agree to the terms outlined in this Privacy Policy. The information and resources available through this site are provided by Transcend Dentistry and are subject to the following terms and conditions.
Information We Collect
We collect and process the following types of information:
- Usage Data: Includes your IP address, browser type and version, geographical location, operating system, referral source, pages viewed, and time spent on our website.
- Personal Data: Includes your name, email address, phone number, and any other information you voluntarily provide to us.
- Service Data: Includes information related to your dental inquiries or appointments, such as service preferences or dental history.
- Cookie Data: Information collected through cookies and other tracking technologies. (See our Cookie Policy below.)
How We Use Your Information
We use the information we collect for the following purposes:
- To operate, manage, and improve our website and services.
- To respond to your inquiries and communicate with you.
- To process appointment requests and provide personalized service.
- To analyze website traffic and user behavior to improve functionality.
- To comply with legal obligations.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They enable the site to recognize your browser and remember your preferences. Cookies may be persistent (stored until they expire) or session-based (expire when you close your browser).
Why We Use Cookies
- Authentication: To identify and keep you logged in.
- Security: To prevent fraudulent activities.
- Analytics: To track how users interact with our website.
- Preferences: To store your cookie preferences.
Third-Party Cookies
We use services like Google Analytics, which place cookies on your device to track website performance. You can view Google’s privacy policy here.
Managing Cookies
You can block or delete cookies through your browser settings:
Blocking cookies may impact your experience on our site.
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with trusted service providers to facilitate services on our behalf, such as appointment management or analytics. All third-party service providers are required to maintain the confidentiality and security of your information.
Your Rights
You have the following rights regarding your data:
- Access: You can request access to the data we have about you.
- Correction: You can request corrections to inaccurate data.
- Deletion: You can request the deletion of your data where applicable.
- Data Portability: You can request a copy of your data in a portable format.
- Withdraw Consent: You can withdraw consent for data processing at any time.
To exercise these rights, contact us at [email protected].
Data Security
We use industry-standard measures to protect your personal data. However, no online data transmission can be completely secure. By using our site, you acknowledge the inherent risks of data transmission over the internet.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. For example:
- Usage Data: Retained for analytics purposes (typically 26 months).
- Personal Data: Retained until you request deletion or terminate your relationship with us.
HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure your dental health information remains confidential and secure. Any health information you provide will be used only for the purposes of providing you with care and related services.
Updates to This Privacy Policy
Transcend Dentistry reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Governing Law
This Privacy Policy is governed by the laws of British Columbia, Canada. Any disputes arising from the use of this website will be resolved under the jurisdiction of British Columbia’s courts.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: 604-305-3088
Address: 125 – 925 W Georgia, Vancouver, BC, Canada
